I don't want to insult anyone, but I have to say the reason you feel offended may have something to do with the difficulty of undersanding the context in the letter.
As I said before, the letter was to her clients. It is not professional to write a letter like that. But I can understand her frustration if what she said on the letter is true. Since I do not know any of her clients, I can not justify the letter and I will leave the whole issue to her clients and her. It is proper for her clients to complain, not any of Rolia guys here because all of the accusation is to not to them.
In case you misinterprete anything here. No, I am not showing off my English here(nothing to show off anyway). Currently I can only type in English because I have not found Chinese SW for Linux.
I just present my view, nothing personal.
As I said before, the letter was to her clients. It is not professional to write a letter like that. But I can understand her frustration if what she said on the letter is true. Since I do not know any of her clients, I can not justify the letter and I will leave the whole issue to her clients and her. It is proper for her clients to complain, not any of Rolia guys here because all of the accusation is to not to them.
In case you misinterprete anything here. No, I am not showing off my English here(nothing to show off anyway). Currently I can only type in English because I have not found Chinese SW for Linux.
I just present my view, nothing personal.