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最近打算去美国买2011 Subaru Outback。在网上查到新款的Outback已有2次recall,因此比较担心在加拿大维修的问题。于是发信询问美国Subaru公司,刚收到回信,借此和众位即将去vanbortel买车的朋友分享。

本文发表在 rolia.net 枫下论坛Below you will find the information regarding the warranty agreement for Canadian citizens who wish to purchase 2008 model year and newer Subarus with the intention of registering them in Canada.
As the Subaru Limited Warranty specifically states, "Any and all repairs must be performed by an authorized Subaru Dealer in the United States." Therefore, Canadian residents who purchase a Subaru in the U.S., then registers the vehicle in Canada, will have two viable options for obtaining warranty repairs:

1. Return the car to the U.S. for all warranty repairs at an authorized Subaru dealer at no charge: or,

2. Have the car repaired at an authorized Canadian Subaru dealer, pay for the repairs, then submit a copy of the Repair Order marked Paid for reimbursement to SOA through the CDS department at:
Subaru of America, Inc.
Subaru Plaza
P.O. Box 6000
Cherry Hill, New Jersey 08034-6000
Attn: CDS Department

Once you do purchase a U.S. vehicle, you will need to get a Recall Clearance Letter to register the vehicle in Canada.

Below you will find a list of the information that will be needed for a Recall Clearance Letter:

You will need to contact our offices via telephone, 1-800-782-2783, set up a Service Request Number and then fax or email:

* the owner information ( name vehicle is registered to, address, phone number, and fax number)
* a copy of the title (front and back) or certificate of origin
* purchase receipt or letter of purchase(if private sale)

The letters usually leave our office within 5 business days.

If you have any additional questions, please do not hesitate to contact us again. Thank you for the opportunity to be of service.更多精彩文章及讨论,请光临枫下论坛 rolia.net
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Replies, comments and Discussions:

  • 枫下家园 / 我爱我车 / 最近打算去美国买2011 Subaru Outback。在网上查到新款的Outback已有2次recall,因此比较担心在加拿大维修的问题。于是发信询问美国Subaru公司,刚收到回信,借此和众位即将去vanbortel买车的朋友分享。
    本文发表在 rolia.net 枫下论坛Below you will find the information regarding the warranty agreement for Canadian citizens who wish to purchase 2008 model year and newer Subarus with the intention of registering them in Canada.
    As the Subaru Limited Warranty specifically states, "Any and all repairs must be performed by an authorized Subaru Dealer in the United States." Therefore, Canadian residents who purchase a Subaru in the U.S., then registers the vehicle in Canada, will have two viable options for obtaining warranty repairs:

    1. Return the car to the U.S. for all warranty repairs at an authorized Subaru dealer at no charge: or,

    2. Have the car repaired at an authorized Canadian Subaru dealer, pay for the repairs, then submit a copy of the Repair Order marked Paid for reimbursement to SOA through the CDS department at:
    Subaru of America, Inc.
    Subaru Plaza
    P.O. Box 6000
    Cherry Hill, New Jersey 08034-6000
    Attn: CDS Department

    Once you do purchase a U.S. vehicle, you will need to get a Recall Clearance Letter to register the vehicle in Canada.

    Below you will find a list of the information that will be needed for a Recall Clearance Letter:

    You will need to contact our offices via telephone, 1-800-782-2783, set up a Service Request Number and then fax or email:

    * the owner information ( name vehicle is registered to, address, phone number, and fax number)
    * a copy of the title (front and back) or certificate of origin
    * purchase receipt or letter of purchase(if private sale)

    The letters usually leave our office within 5 business days.

    If you have any additional questions, please do not hesitate to contact us again. Thank you for the opportunity to be of service.更多精彩文章及讨论,请光临枫下论坛 rolia.net
    • 美国SUBARU还给你的是加元还是美元?
      • 这个信里没有提到,应该是美元
        • You can get reimbursement from Subaru USA when you need to fix the car and the car is still under warranty.
          You need to fax the work list from the garage and the proof of payment to them, they will send you the check in U.S dollars. The whole process will at least take 8 weeks, it took about 10 weeks in my two cases.
        • 寄回折算过的美元,好像是税前的金额
    • 这车质量行吗?